TIP #1 | HOW TO PURCHASE A LAUNDRY CARD
Please press 1 to purchase a card.
Insert your debit card or credit card below the pin pad.
Now, enter your PIN number. Press the Green button for OK.
Once your payment is approved, a laundry card will be dispensed with a zero ($0.00) value. Next, proceed to add value to your card – See Tip #2 below.
VIDEO TUTORIAL: HOW TO PURCHASE A LAUNDRY CARD
TIP #2 | HOW TO LOAD VALUE TO YOUR COINAMATIC LAUNDRY CARD
Place the laundry card in the cardholder. The card balance will be displayed
Next, insert your debit card or credit card below the pin pad.
Select the desired amount or press “Other” to enter the amount you wish to load on your laundry card. (Please note: the amount entered can’t be less than $10.00) Press the Green button for OK.
Now, enter your PIN number. Press the Green button for OK.
Once you’re your transaction is approved the new card balance will be displayed. Please remove your laundry card and payment card when prompted.
Need a Receipt? If you require a receipt, please visit www.smartlaundry.ca. Once you’re on the website, register your laundry card to obtain a proper receipt, view your transaction and get notifications when your laundry card is running low on funds.
VIDEO TUTORIAL: HOW TO LOAD VALUE TO YOUR COINAMATIC LAUNDRY CARD
TIP #3 | HOW TO USE THE FRONT LOADING WASHER
TIP #4 | TEN SIMPLE STEPS FOR BETTER LAUNDRY!
TIP #5 | SUBMITTING A COINAMATIC SERVICE REQUEST FOR LAUNDRY MACHINE REPAIR
Coinamatic’s Multilingual Live Voice Call Centre is available between 8:00 a.m. and 8:00 p.m., Eastern Standard Time, Monday through Friday.
The Call Centre staff will happily answer any questions you may have regarding equipment service requests and customer refunds.
You can reach our Call Centre at 1-800-561-1972 or alternatively please fill out our Online Service Request Form!
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Your Thorwin Properties Team