The post Thorwin Properties News Release | COVID-19 Update appeared first on Thorwin Properties Blog.
]]>All staff are still working and are available by phone or email. Contact information can be found on our website. If you are not already registered for our resident services portal and opted in for email communication, please do so at your earliest convenience. It is important to register and opt-in so you do not miss important communication regarding your apartment community.
Maintenance will only be attending to emergency work orders until further notice. If you have a non-emergency maintenance issue that you would prefer not to wait for, arrangements must be made through your Property Manager for maintenance to enter the apartment home while there is no one home.
Our goal is to maintain the health and safety of both residents and staff during the ongoing pandemic.
We apologize for any inconvenience this may cause.
Sincerely,
Thorwin Properties
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]]>The post COVID-19 | OPEN HOUSE EVENT GUIDELINES | UPDATE #3 appeared first on Thorwin Properties Blog.
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SUBJECT: COVID-19 | OPEN HOUSE EVENT GUIDELINES | UPDATE #3
With the slow lift of the COVID-19 requirements, My Place Realty has implemented the best practices for our open house events as your safety and the safety of our staff has always been, and remains, our number one priority.
COVID 19 OPEN HOUSE GUIDELINES:
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VACANT UNITS will be shown by appointment only.
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SOCIAL DISTANCING will always be required.
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MASKS (PPE) will be required to be worn by all in attendance. Please note Mask (PPE) will not be provided by My Place.
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HAND SANITIZER will be provided onsite.
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GUESTS, you will be required to sanitize your hands before entering the building.
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GUESTS, only groups belonging to the same household will be shown the unit at one time.
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GUESTS, you will be required to wait outside while social distancing yourself.
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GUESTS, you will also have the option to wait in your vehicle until it is your turn to view the suite, but please sign in your name on the Resident Manager’ sign in sheet.
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GUESTS, you will be asked if you have recently travelled internationally or across the border and if you’re experiencing any cold or flu-like symptoms. If so, you will be required to reschedule or attend a virtual showing.
Stay safe, healthy, and please practice social distancing.
Sincerely,
My Place Realty
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SUBJECT: COVID-19 UPDATE | UPDATE #2
TO OUR VALUED RESIDENTS,
The COVID-19 pandemic has created huge changes in every Manitoban’s life and our top priority is to protect the health and safety of Residents and Team Members and to continue to be able to provide essential housing services in a healthy and safe manner. Our Team strives to create a better future by improving business practices today, so we are adapting our pandemic responses in real time. We are committed to working with you to keep you in your homes and we want to assist you in getting the support you need during this global crisis.
Rent is due April 1. Our Property Managers will work with you and your personal circumstances to help you stay in your home. You can contact your property manager to discuss options that are available.
The Province of Manitoba has frozen rent increases from April 1 – May 31, 2020. If you received a rent increase notice for April 1 or May 1, you can feel confident knowing that this amount will be rebated on your ledger. By using our Resident Portal, you are in control of your payments and how much money you send us, so you don’t have to worry about what is coming out of your account.
More information on this topic can be found at the Residential Tenancies Branch: https://www.gov.mb.ca/cca/rtb/covid19_t_qa.pdf
Please visit www.canada.ca to see what financial support is available in order to assist you at this time. We will get through this together. Stay safe & healthy. Sincerely, My Place Realty
We will get through this together. Stay safe & healthy.
Sincerely,
My Place Realty
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]]>The post COVID-19 UPDATE | RENT DUE APRIL 1ST | UPDATE #1 appeared first on Thorwin Properties Blog.
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SUBJECT: COVID-19 UPDATE | RENT DUE APRIL 1ST | UPDATE #1
TO OUR VALUED RESIDENTS,
In times of uncertainty, it’s easy to get overwhelmed with everything that is happening around us. My Place Realty values our relationship with you and want to work with you during these challenging times as the COVID-19 pandemic is now impacting our way of life.
We want to make your rent payments and access to all if your information easier by having you register on our Resident Portal. You can do all this from the comfort of your own home. Just visit our website at MyPlace.ca and click on Resident Portal Service. If you need any assistance, please call our Resident Services line at 204-594-5411 for help.
As you may have heard, there are government programs being provided to those affected by this COVID-19 crisis. To assist you, we want to inform you of potential aid that may be able to help you through various government programs. They include:
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If you lost your job due to COVID-19, you can apply for Employment Insurance benefits. The government recently waived the one-week waiting period, which means you can apply for EI benefits as soon as you lose your job. Please click on the following link: https://www.canada.ca/en/department-finance/economic-response-plan.html
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Starting in April, if you don’t qualify for EI, I just wanted to let you know that the $900 bi-weekly benefit has been replaced with the Canada Emergency Response Benefit. This is $2,000 monthly.
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Defer personal tax payments until after August 31, 2020 (this applies for any income tax owed between March and September 2020). No penalties or interest will accumulate on the amounts owed during this period.
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Take advantage of the six-month interest-free reprieve on student loan payments;
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If you run a small business, contact the federal government to see what is available for businesses facing financial stress as a result of COVID-19;
Keep in mind that you may automatically qualify for special top-ups, such as:
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The GST credit top-up payment for low-income individuals and families
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The Canada Child Benefit top-up payment for families with children
Details on these financial assistance programs are available at: https://www.canada.ca/en/department-finance/economic-response-plan.html
As we all continue to adjust to the COVID-19 situation, please sign up for our Resident Portal for the most current messages from My Place Realty. Stay connected as we may change our direction to adapt to the current situation as they arise
If you have any other questions, please call your Property Manager.
We will get through this together. Stay safe & healthy.
Sincerely,
My Place Realty
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HEAD OFFICE CLOSED UNTIL FURTHER NOTICE:
Due to the COVID-19 Outbreak & State of Emergency in Manitoba, our Head Office at 1274 Archibald Street will be closed to the General Public until further notice.
MAKING YOUR RENT PAYMENT:
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The most effective way to make your rent payment is to use our Resident Portal Service
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To register, please click here
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If you have any questions or concerns and need assistance in setting up your account, please contact our Help Desk (Monday to Friday from 8:30 a.m. – 4:00 p.m.) at 204-594-5411 or via email at [email protected]
RENTAL APPLICATIONS | SECURITY & PET DEPOSITS:
For New Tenants, please drop off your rental application form in our secure drop box located at the front entrance on 1274 Archibald Street. Please ensure you have attached all the necessary documents, security deposit and pet deposit (if applicable) to your rental application form.
INCREASING OUR CLEANING AND SANITATION PROCEDURES:
The Public Health Agency of Canada has assessed public risk associated with COVID-19 Virus in Manitoba as low risk. Nonetheless, My Place Realty is taking proactive measures to increase our cleaning and sanitation procedures relating to disinfecting common touch points in our buildings, including but not limited to; elevator panel & buttons, door handles, light switches, railings, laundry facilities and all common areas with the most contact.
FITNESS FACILITIES | COMMON ROOM | SOCIAL AREAS:
Until further notice, to help reduce the spread of COVID-19 Virus, we will be closing the fitness facilities, social rooms and social areas temporarily until further notice.
COVID-19 VIRUS: UNDER ADVISED OR SELF QUARANTINE:
Please contact your Resident Manager immediately if you are under self or advised quarantine. You can see our Resident Manager Contact List by click here
HEALTH LINKS CONTACT INFORMATION:
If you or anyone you know who is displaying signs of illness and/or symptoms related to COVID-19, please contact Health Links immediately. Please call 204-788-8200 or visit the website link by clicking here. In the event of an emergency, please call 911.
As we all continue to adjust to the COVID-19 situation, please sign up for our Resident Portal for the most current messages from My Place Realty. Stay connected as we may change our direction to adapt to the current situation as they arise.”
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]]>Effective Immediately – My Place Realty Realty is Closed to the General Public. Please see further details below.

The post My Place Realty Realty is closed to the general public effective immediately appeared first on Thorwin Properties Blog.
]]>The post My Place Realty – Hours of Operation Until Further Notice appeared first on Thorwin Properties Blog.
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To: Our Valued Residents and Guests
From: My Place Realty
- safety and the safety of our staff has always been, and remains, our number one priority. From the onset of the corona-virus, we have been watching and reading about the industry best practices in the event of a pandemic spread in our area.
To lessen the spread of COVID-19, please be advised of the following:
- Until further notice, we will be open to the general public from 12:00 p.m. – 3:00 p.m.
- Please Note: No in person debit or cheque will be accepted during this time.
- We will assist all Residents to be setup on the Resident Portal and New Tenants can make their Security Deposit or Pet Deposit by e-transfer. This can all be coordinated by phone at 204-594-5411 or via email at [email protected]
My Place Realty is taking proactive measures to increase our cleaning and sanitation procedures relating to disinfecting common touch points in our buildings, including but not limited to:
- Elevator Panel & Buttons
- Door Handles & Light Switches
- Railings
- Laundry Facilities
- And all common areas with the most contact
Please Note: To help reduce the spread of COVID-19, we have closed the fitness facilities, social rooms and social areas temporarily until further notice.
If you or anyone you know who is displaying signs of illness and/or symptoms related to COVID-19, please contact Health Links immediately. Please call 204-788-8200 or toll-free 1-888-315-9257. In the event of an emergency, please call 911.
Furthermore, please contact your Resident Manager immediately if you are under self or advised quarantine. You can see our Resident Manager Contact List by visiting our website at www.MyPlace.ca
Our goal is to be part of the solution and not part of the problem.
Sincerely,
My Place Realty
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]]>The post To Our Valued Residents and Guests appeared first on Thorwin Properties Blog.
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To: Our Valued Residents and Guests
From: My Place Realty
Your safety and the safety of our staff has always been, and remains, our number one priority. From the onset of the corona-virus, we have been watching and reading about the industry best practices in the event of a pandemic spread in our area.
The Public Health Agency of Canada has assessed public risk associated with COVID-19 Virus in Manitoba as low risk. Nonetheless, My Place Realty is taking proactive measures to increase our cleaning and sanitation procedures relating to disinfecting common touch points in our buildings, including but not limited to;
· Elevator Panel & Buttons
· Door Handles & Light Switches
· Railings
· Laundry Facilities
· And all common areas with the most contact
Please Note: To help reduce the spread of COVID-19, we will be closing the fitness facilities, social rooms and social areas temporarily until further notice.
If you or anyone you know who is displaying signs of illness and/or symptoms related to COVID-19, please contact Health Links immediately. Please call 204-788-8200 or toll-free 1-888-315-9257. In the event of an emergency, please call 911.
Furthermore, please contact your Resident Manager immediately if you or anyone you know in the building who is displaying signs of illness and/or symptoms related to COVID-19. You can see our Resident Manager Contact list by visiting our website at www.MyPlace.ca
Our goal is to be part of the solution and not part of the problem.
Sincerely,
My Place Realty
The post To Our Valued Residents and Guests appeared first on Thorwin Properties Blog.
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